Frequently Asked Questions

Products

Do your products contain gelatine?
No. Pigfrees products do not contain pork gelatine. We use carefully selected ingredients to create the same nostalgic treats without using pigs.

Are your products kosher or halal?
Our products are pork-free and made without gelatine. While Pigfrees is not currently certified kosher or halal, many customers who follow kosher or halal diets choose Pigfrees because of our ingredients. 

How will I get my order?
You can pick up your order at one of our farmers’ markets, choose next day local delivery, or have it shipped to you. Shipping options and delivery timelines will be confirmed at checkout, with shipping times to be determined.

What is the shelf life?
Pigfrees products are best enjoyed fresh. Shelf life varies by product and is listed on the packaging. For best quality, store in a cool, dry place and enjoy before the best-before date

Where can I buy Pigfrees products?
Pigfrees is available at select farmers’ markets, pop-ups, and online. Updates on where to find us are shared on our website and social media.

 

 

Frequently asked questions
What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.